Meet The Team :: Sathish Gururao

 Leadership Award

sathish-full.jpeg

Sathish GururaoManaging Partner | CSM

  • LinkedIn
  • https://www.upwork.com/freelancers/~01aba56cc2dad4cc9c

Business Growth Enabler with Thought Leadership and true Agility

~2 decades of passionate IT Excellence, Delivering Concept-To-Launch of Programs, Products, Solutions & Services to Global Clients across multiple Domains (Banking, Retail, Talent Management & Life Sciences to name a few)

Key Traits

 

  • Full and Holistic relevance to every Project goal

  • Lateral thinking coupled with strong Project Management & Leadership skills

  • Highly reliable Crisis Manager and go-getter

  • High Client Satisfaction and Return on Investment Enabler

Best Performer Award for Institutionalising Expeditors

 

AARS Freelancing Services. Managing Partner | Programs Manager

DEC 2018 - PRESENT, India

AARS was a small start up firm with expertise in Business Process Management from 3 members when Mr. Sathish Gururao stepped in to leverage his Project and Products Management skills coupled with Full Services IT Industry experience - Development, Maintenance, Support & Assurance. He proposed the idea of creating our own Product and swiftly aligned the Team’s goal towards it. He is always extremely delighted to call out the fact that we successfully deployed our Product Solutions for 12 of our Global Clients for their unique needs in various Domains in the last ~5 quarters. He swiftly grew the Team by four fold in ~1.25 years and firm’s revenue by ~70% on YoY basis.

Revenue Management Methodology

  • Process Modeling

  • Architecture

  • Process Development

  • Implementation

  • Customisations & Configurations

  • Assurance

  • Deployment and Hypercare support

Tata Consultancy Services. Projects, Programs, Products & Relationship Manager

FEB 2001 - NOV 2018, India, UK , USA

Truly Agile Professional Experience

  • Large Programs & Projects Management

  • Thought and Strategic Initiatives Leader

  • Transition, Transformation & Change Manager

  • Business Process Re-Engineering

  • Pivotal Engagement & Relationship Manager

Unstinted Responsibilities

  • Engagement and Relationship Management for one of the fastest growing BFS relationships which had several Strategic, Tactical & Operational challenges involving multiple stakeholders

  • Transitioned Assurance services from 2 major incumbents for a 200+ WM team in 4+ months

  • Stakeholder management for managing key & large programs and Inculcating an innovation culture in a 800+ members organisation

  • Crisis-management, adept adaptability and CSI augmentation leveraging Customer relationship and management skills

  • Lead Strategic initiatives catering to several hundred associates resulting in great cost and Effort savings to customers

  • Steering Committee reporting, Project Forecast, Resource planning & Utilisation tracking, Risk & Mitigation plan for controlling project tollgates

Values Inspiring Experience

  • As an Engagement & Relationship Manager, enabled ~93% YoY growth for a key BFSI relationship that required unstinted efforts in managing several multi-faceted touch points

  • As the Engagement Transformation Manager for a UK Retail customer, co-owned the Innovation and Transformation Initiative for their Test Delivery Services. Implemented Test Optimisation techniques and enabled the team achieve their Big, Hairy & Audacious (BHAG) goals that resulted in £1.2MM GBP savings

  • As an Agile Delivery manager and Strategic Initiatives leader for the largest TCOE in TCS for a US based Global Market Research firm, successfully led innovative ‘Expeditors initiative’ and reduced overall testing efforts by ~500 calendar days and cost by $600K. Increased team’s CSI from ~75% to more than ~90%

Pinnacle @ 2020.BPM+.

Dec 2018 - Present, India

A product built on customising the Bonitasoft BPM (An open-source Business Process Management platform for Workflow Automation)

Key Differentiators

  1. Carved out critical paths and ideated Customisations that helped in meeting our 10+ Global Client needs - ours solutions were domain agnostic with swift adaptability

  2. Full services involvement from Due Diligence phase till Deployment sign-off

  3. Institutionalised a 5-Stage methodology to be cater to all BPM needs - Involvement being Process Modeling heavy

  4. Think Tank filled with multiple service lines for several lines of businesses

  5. Global Clientele management with Lucid communication & pragmatic, results-oriented Team skills

  6. Staunch believer of "what can’t be measured can’t be managed"

  7. Implemented a daily HQ (Happiness Quotient) measure for every task owned and delivered by the Teammates

 Lines of Businesses supported

Culminations

  • Marching ahead steadily as Preferred & Prime BPM Partner

  • Four fold growth in our Intellectual Team Size

  • Healthy Relationships leading to Happy Testimonials

  • Innovations leading to BOT Integrations